1. Who We Are

Emet Drip Co is a service of Emet Nursing and Wound Care, A Professional Corporation, a licensed clinical practice operating in the Greater Los Angeles and San Fernando Valley area. Our lead provider is Eliezer Yachini, FNP-BC.

For privacy questions or requests, contact us at hello@emetdripco.com or 818-683-2511.

2. What Information We Collect

We collect only what we need to deliver your care safely and run our business. This includes:

  • Personal details — your name, phone number, email address, and location.
  • Health information — medical history, current medications, allergies, and other information provided in your intake form.
  • Booking and payment information — appointment dates, services requested, and payment records. We do not store full credit card numbers.
  • Website usage — basic analytics such as pages visited and how you found us. We do not track you across other websites.

3. How We Use Your Information

We use your information to:

  • Deliver and administer your services safely.
  • Confirm bookings, send appointment reminders, and follow up after your visit.
  • Process payments and issue refunds where applicable.
  • Maintain clinical records as required by California law.
  • Improve our services and respond to your questions.

We do not use your information for advertising. We do not sell your data. Ever.

4. Your Health Information & HIPAA

As a HIPAA-covered entity, we protect your health information (known as Protected Health Information, or PHI) under federal law. This means:

  • Your health information is stored securely and accessible only to authorized clinical staff.
  • We will not share your PHI with anyone outside your care team without your written authorization, except as required by law.
  • You have the right to access, request a copy of, and request corrections to your health records.

A full Notice of Privacy Practices (NPP) is available on our website and will be provided at your first appointment. If you have questions about your HIPAA rights, contact us at hello@emetdripco.com.

5. When We Share Information

We do not sell or rent your information. We may share it only in the following limited cases:

  • With your other healthcare providers, if you request care coordination and give us authorization.
  • With our payment processor (Stripe) and booking platform (Squarespace/Acuity) to complete your transaction. These platforms operate under their own privacy and security policies.
  • When required by law, such as responding to a court order or public health reporting obligation.

In a genuine medical emergency, to protect your health or safety

6. How We Protect Your Data

We use HIPAA-compliant platforms for storing health intake forms and clinical records. Payment information is processed through Stripe, which is PCI-DSS certified. We do not store credit card numbers on our systems.

Access to your information is limited to clinical staff who need it to deliver your care.

 

7. Cookies & Website Tracking

Our website uses basic cookies for functionality and analytics (e.g., Google Analytics or Squarespace’s built-in analytics). These help us understand how visitors use our site so we can improve it. We do not use cookies to track you across other websites or sell your browsing data.

You can disable cookies in your browser settings at any time, though some parts of the website may not function as intended.

8. Your Rights

You have the right to:

  • Access the personal and health information we hold about you.
  • Request corrections if any information is inaccurate.
  • Request deletion of your personal data, subject to our legal and clinical record-keeping obligations.
  • Opt out of any marketing communications at any time by texting STOP or emailing us.

To exercise any of these rights, contact us at hello@emetdripco.com or 818-683-2511.

9. Children's Privacy

Our services are for adults 18 and older. We do not knowingly collect information from anyone under 18. If you believe we have done so in error, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website with a new effective date. Continued use of our services after changes are posted means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, we are here to help:

  • Email: hello@emetdripco.com
  • Phone / Text: 818-683-2511
  • Hours: 7 days a week, 8am–10pm